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Privacy Policy

This privacy policy notice is for this website; www.packawayparties.co.uk and served by Packaway Parties, 1 Prospect Road, Surbiton, KT6 5PY and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

 

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to the business, Packaway Parties
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.

 

What information do we collect?

When a user registers interest, purchases or uses our services or completes a contact form the name, email address, postal address, phone number, party details, payment details and communications will be collected. We may also collect comments and feedback received.

This website uses cookies to monitor browsing preferences. We will not pass on information to third parties.

We may use software tools including Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie.

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset.

Where sites or apps have implemented Google Analytics with other Google Advertising products, like AdWords, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings.

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics.

 

How do we use personal information?

Your personal data will only be used for the following purposes:

• communication during the booking process
• invoice set up and administration
• delivering occasional marketing communication
• providing goods and services

The personal data we collect will be used solely for the purpose of contacting you regarding your party and we will never share your information with third parties.

How we store, use, share, and disclose site visitors’ personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Your data is also stored on an encrypted file for use by Packaway Parties.

 

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to ask your opinions, to send updates about your party or our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us at info@packawayparties.co.uk or send us mail to: Packaway Parties, 1 Prospect Road, Surbiton, KT6 5PY.

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@packawayparties.co.uk or send us mail to: Packaway Parties, 1 Prospect Road, Surbiton, KT6 5PY.

The original party rental company

Our children’s party hire packages provide you with all you need to host your own unique, affordable party – all delivered to your door.

Opening hours

Mon – Fri: 9am-6pm
​Saturday: 9am – 5pm
Sunday: 9am – 4pm

Contact us